Magendra Group (“we”, “us”, or “our”) is committed to protecting the privacy, security, and confidentiality of your personal information. This Privacy Policy explains how we collect, process, store, disclose, and safeguard your information when you visit our website magendragroup.com or use any of our services.
Magendra Group offers services across Education Consultancy, Healthcare Solutions, Hospitality, Career Coaching, International Support, and Medical Tourism. By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services immediately.
1. Information We Collect
1.1 Personal Information (Provided Voluntarily by You)
We may collect information you directly provide, including but not limited to:
Full name and contact details (email, phone number, address)
Date of birth and demographic information
Educational qualifications, academic records, and certificates
Passport details and visa-related documents
Employment history and professional credentials
Medical and health-related information for healthcare and medical tourism services
Financial information for payment processing
Emergency contact information
Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address and browser details
Operating system and device details
Pages viewed and time spent
Referring/exit URLs and clickstream data
Website interaction patterns and traffic analytics
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and related tracking technologies to enhance user experience, analyze usage patterns, and improve website performance. You may manage or disable cookies through your browser settings; however, certain site functions may be affected.
2. How We Use Your Information
2.1 Service Delivery
Processing applications for education consultancy and admission support
Coordinating healthcare services with hospitals, specialists, and wellness centers
Arranging medical tourism including treatment, travel, and accommodation
Providing coaching, career counseling, and international assistance
Facilitating hospitality and travel arrangements
2.2 Communication
Responding to enquiries and providing support
Sending important notifications and service updates
Sharing information about services that may be of interest
Feedback and survey requests
2.3 Legal and Administrative
Complying with legal and regulatory obligations
Preventing fraud and protecting our legal rights
Resolving disputes and maintaining internal business records
2.4 Service Improvement
Analyzing interactions to improve our services
Conducting research and development
Enhancing user experience and overall service quality
3. Legal Basis for Processing (India)
As per the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, we process personal information based on:
Your explicit consent
Contractual obligations
Legal and regulatory compliance
Legitimate business interests
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share it with trusted third parties when necessary to deliver services, including:
4.1 Service Providers & Partners
Universities and educational institutions
Hospitals, clinics, and healthcare providers
Travel and hospitality partners
Visa experts and legal consultants
Payment processors and banks
IT infrastructure and cloud service providers
All partners are contractually obligated to protect and use your information only for authorized purposes.
4.2 Legal Compliance
We may disclose information to comply with:
Legal and government requests
Court orders and regulatory requirements
Security investigations and fraud prevention
4.3 Business Transfers
In the event of merger, acquisition, restructuring, or asset transfer, your information may be transferred to the new entity with privacy safeguards maintained.
5. International Data Transfers
Due to the global nature of our services, your information may be transferred and processed in other countries. Such transfers are made in compliance with applicable data protection laws and security standards.
6. Data Security
We implement industry-standard security measures to protect your information, including:
Encryption of sensitive records
Secured servers and firewalls
Role-based restricted access
Employee confidentiality policies
Regular audits and security reviews
While we strive to ensure security, no system is completely risk-free, and we cannot guarantee absolute data protection.
7. Data Retention
We retain personal information only for as long as necessary for:
Service delivery and completion
Legal and regulatory compliance
Record keeping and dispute resolution
After the retention period, the data is securely deleted or anonymized.
8. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete details
Request deletion of your personal data (subject to legal requirements)
Withdraw consent at any time
Request a copy of your personal data (data portability)
Opt out of marketing emails at any time
To exercise these rights, contact us at [email protected]
9. Sensitive Personal Information
We may process sensitive personal data only with explicit consent, including:
Health and medical data
Financial and payment information
Biometric or authentication data
Passwords and personal identifiers
Additional safeguards are applied to protect this information.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors without parental consent. Upon discovery of unauthorized data, we will delete it promptly.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party services and recommend reviewing their respective policies.
12. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time based on legal, operational, or service-related changes. Updates will be reflected with a revised “Last Updated” date.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy or data protection practices, please contact us:
Magendra Group
Founder & CEO: Dr. Dumesh Magendra
🌐 Website: https://magendragroup.com
📧 Email: [email protected]
We are committed to protecting your privacy and ensuring transparency in our data practices.
14. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this document shall fall under the exclusive jurisdiction of the courts in India.